2225 Carriage Dr SW
Olympia, WA 98502
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Wonderful! Quickest car buying experience we have ever had. Not pushy and we weren’t even planning to leave with a truck that day but they were so kind and the price was right!
Especially helpful answering all of my questions which is greatly appreciated because I was unfamiliar with the Ford Maverick truck.
Great experience from start to finish. Nicholas was phenomenal and I got a great deal.
I purchased a 2025 Ford Mustang GT this year, and it should have been a great experience owning the muscle car I have always wanted. While the car looks great, the overall ownership experience has been disappointing. Within the first 10000 miles, the vehicle has been in the shop three times for the same issue, a camshaft bank 2 failure. The first visit resulted in no diagnosis because the error could not be replicated. The second visit led to replacing the engine wiring harness. Now, on the third visit, the car has been in the shop for three weeks with no clear update or resolution. The larger issue is the service experience at Mullinax Ford. Scheduling basic maintenance or repairs requires a three to four week wait for an appointment. When an appointment is finally secured, it is often rescheduled due to staff availability, typically with the same explanation that the assigned mechanic is out for personal reasons. This pattern continues to delay repairs and creates unnecessary frustration. Communication is limited, and there is little sense that the situation is being managed with urgency or accountability. Despite paying for extended service and maintenance, the value is lost if the service cannot be delivered in a reasonable timeframe. Overall, the vehicle shows lower quality fit and materials than expected, and the service support does not meet standard expectations. I regret not staying with Toyota, and I would not recommend this dealership based on my experience.
The salesman was excellent above and beyond my expectations thank you Tom for getting me in to the perfect maverick
Kind, helpful, efficient, straightforward, not pushy, not aggressive, patient. Great car buying experience. Great selection with wide variety to suit anyone’s needs.
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