4350 Alby St.
Alton, IL 62002
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Had our truck towed to this repair shop. Great experience. Justin Bland does a great job keeping his customers informed and it is very much appreciated.
Had my vehicle serviced a few days ago (November, 2025). They took the vehicle into the shop at the scheduled time, and the job was completed promptly. Work was done well. Car was washed when completed. Very pleased with the work.
Brought truck in for repairs on 3 items. First item I knew what they told me was the problem couldn't be true beacause I had already checked this, but problem solved. Second item I was sold parts that didn't fix it, & after looking it up on the internet I found the truck was designed to do what it was doing & was denied any compensation for unnecessary part. Third item I had to return another 2 times to get the problem solved. Third time was the charm. The service adviser I was dealing with was obliging & polite but seemed to have a disconnect with the service technician.
Great service with excellent communication throughout the process. Got a spray in bed liner for my new maverick and the finished product was beautiful!
From start to finish everyone at Roberts was very helpful. I don’t buy often, so I haven’t dealt with a dealer in a long time. Roberts just became my dealer from now on. Great people and great place.
Keegan Dwyer and Sales Associates and Manager were outstanding. I want a printed Owners Manual.
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