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I just bought from Findlay Cadillac and I couldn’t be happier. Mike Waldman went above and beyond. He didn’t rush me, answered every question about trims and features, and found me the right Cadillac instead of just the most expensive one on the lot. Findlay Cadillac made it easy. Transparent pricing, no games, and the finance team was just as straightforward. It felt like working with someone who actually cared about getting me into the right car. If you want a no-stress car buying experience in Henderson, talk to Mike at Findlay Cadillac. 10/10 would come back.
Courtney was a pleasure and very easy to work with and very knowledgeable of the car I was interested in. It was a great experience, and I will visit with her on my next purchase. Tyler from the service department was awesome as well. He kep
I had a great experience working with Courtney Marvelli and Dylan Kellow at Findlay Cadillac in Henderson. After dealing with around 20 different dealerships, they were the first ones who truly felt honest with me and gave me realistic numbers on both the 2025 Ram 2500 diesel I was buying and my trade-in. I drove about 6 hours to pick up the truck, and unfortunately, it was not ready when I arrived. At that point, I was prepared to walk away, drive home empty-handed, and be pretty upset. Instead, Courtney, Dylan, and the dealership went above and beyond to make it right. They paid for a one-way flight home and covered the cost to ship the truck to me — all out of the dealership’s pocket. What at first seemed like it was going to be a bad experience ended up restoring my faith that customer service is still important to some companies. Things do not always go perfectly with a vehicle purchase, but what matters is how a dealership handles it when there is an issue. Findlay Cadillac stepped up and took care of me. I really appreciate the honesty, communication, and the effort they made to make the deal right.
Dealership was very helpful and attentive. I visited from out of state and they were very accommodating and communicative prior to my visit.
I’ve purchased several vehicles from Findlay Cadillac over the years and have also brought multiple vehicles there for service. Overall, I’ve had good experiences with both the sales team and the service department. The reason I’m giving 4 stars instead of 5 is their loaner vehicle availability. Before the pandemic, I could typically bring my vehicle in for service without an appointment and receive a loaner with no issues. Since then, the number of available loaners seems to have been significantly reduced, making it much more difficult to get one when my vehicle needs service. In fact, loaner availability was one of the main reasons I decided to purchase a Mercedes-Benz for my personal vehicle, as my local Mercedes dealership consistently has plenty of loaner cars available during service appointments. That said, I still own my Escalade and plan to continue having it serviced at Findlay Cadillac because I’ve been happy with the dealership overall. If they could improve their loaner program, I would gladly give them five stars.
Bought an Optiq EV, Rafael Correia was the sales person and he has very in depth knowledge of the vehicle. Dealing with him Marc Alberto, and Ronnie Camden was great - not the pushy people you get at some places.
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