Randy was extremely easy to talk with. He has a wealth of knowledge about VW cars. He went above and beyond our expectations!! He answered any and all of our questions and concerns! He was very personable and genuine. He got to know us as well as our needs!! We will definitely recommend Randy as well as the dealership. Our interactions with the rest of the team were seamless as well!! Great job Randy!!

I had an excellent experience purchasing my car from City Volkswagen of Evanston! From start to finish, the entire process was smooth and stress-free. My salesperson, Gilbert, was outstanding. He was incredibly helpful, knowledgeable, and worked hard to get my car ready as quickly as possible. I truly appreciated his dedication and commitment to making sure everything was taken care of. Even after the purchase, he followed up with me to ensure all of my questions were answered and that I was completely satisfied with the car. Wayne in the finance department was also fantastic. He was very knowledgeable, explained everything clearly, and made the financing process easy to understand. I highly recommend City Volkswagen of Evanston to anyone looking to purchase a vehicle. Thank you, Gilbert and Wayne, for your exceptional customer service and for making my car-buying experience such a positive one!

Randy was incredibly helpful and professional. I am on my second VW lease and am entirely happy with my experience with Randy and VW of Evanston. Thank you!

Mario and Brendan are great. Please see them for any new or used card! Great experience

Always fair and treat us with respect. Have bought several cars here and will continue doing so

Gilbert helped me with my new Tiguan. He was very helpful introducing the features of the car for me and I had a great deal with them in the end. Highly recommend!