Tim at BMW in San Rafael was incredibly helpful and reviewed everything that was needed on my car. They gave me a beautiful loaner as well!

Tim Price has been our service adviser for a long time, and never disappoints us . His professionalism and standard of care with all our vehicles always makes it a pleasure to come to this dealership. His attention to detail and positive communication in discussing our needs for our vehicles reassure us that our vehicle will be taken care of .

Service dept highly professional. one on one w service leader, video of progress re findings, on time ( finished early), explanation of costs, car wash at enc

Excellent service on my vehicle Tom Smith is always attentive to my needs during service and communication is terrific.

Tim has been my tech service adviser for all my BMW cars has consistently showed care and attentiveness. He never disappoints. He ensures my loyalty to this dealership.

Very professional and competent service! Timely and very well done. Tom Smith is a gracious and knowledgeable BMW representative