13411 Mono Way
Sonora, CA 95370
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Buyer beware! I drove 750 miles (one way) to look at a used car that had been on their lot 113 days. When I arrived, I found out the cruise control didn't work (their description said everything was in working order). The repair would cost me $500, so I offered them $500 less than the fair market value of the car. They refused, and would only lower the price $100. But even then, their price was still $300 above the fair market value! Their condescending tone made me feel just awful. Furthermore, if I HAD decided to buy the car, they were going to send me out the door with nothing more than a receipt for the purchase. I asked why they didn't offer a temporary registration to get me home to Utah, and they said they don't do that. What?! I will never do business with them. Ugh!
They publish coupons that seem too good to be true..they are!!! Did extra service work that was not discussed nor authorized. Lied to my face when I called them on it.
I was tricked into signing the 48 hour waiver. I had grave concerns about the impact the auto would have on my spine as I have several issues in that area and my age is a factor. While the finance guy was explaining my right and what it would cost, it was my understanding that I had 48 hours. In the meantime, he handing me a paper and tells me to initial and sign here. It was a waiver. I thought the new law was to protect me, not to find another way for dealerships to cheat you. Everyone up the ladder refused to do anything except say that I should be more careful about what I was signing. I've been sick for days over this and I lost my husband in a terrible accident 7 months ago so I am more depressed now than I was and I'm stuck with a car that cripples me when I drive it. I've spent the last two days in bed.
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