Tell us about your experience with Napleton's River Oaks Honda.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
My wife and I went to Napleton"s River Oaks Honda to get an oil change for her 2020 Honda CRV. While waiting, I decided to browse around the show room. I had no intentions of purchasing anything. I began talking with the salesman Jeffery Parham. He was extremely personable and really knowledgeable. After looking, thinking, test driving and talking it over with my wife, I decided to trade in my van and get a new Passport. Mr. Parham was a delight to work with. Even after everything was completed, he still wanted to make sure that I was satisfied. I would definitely refer anyone who was interested in purchasing a Honda to Mr. Parham. I am happy to be one of "J.P." s customers. C.W.Riley
I came in Saturday to inquire about a vehicle after getting prequalified through Capital One. Jeffery Parham was the salesman that helped me. He was really helpful and personable. He went the extra mile to get something within my budget and he far exceeded my expectations. I'll definitely be referring people that I know to him.
Very pleasant and timely buyback experience. Salesman MJ kept me posted through all phases of the transaction
River Oaks Honda is a dealership with a friendly staff, but especially my salesperson Jose Arias, whose professionalism and charisma make the buying process very easy. Thank you, Jose Arias!
Earnest Norman Thank you for helping me today getting into a brand new 2026 Hrv honda. You took the time to explain all details of me qualifying for a car patient and very pleasant. I appreciate everything you done for me and I will recommend other to you in the future. Emma Hawkins😊.
My husband and I worked with the salesman Jeffery Parham and he was fantastic. The overall experience at this dealership was AMAZING!! They were mindful of our time and flexible with their offer to buy back my Honda. Highly recommend the Lansing Honda dealership over any other Hondas in this area!! My husband and I will definitely continue to give them my business.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
