Outstanding service! All of the team members worked well together. My order for a new car was fulfilled in the time it was promised. I was kept up to date on the delivery. Once the vehicle arrived the level of service exceeded my expectations. Not only was the car prepped, but when there were challenges setting up the My Mercedes app, Tina was tenacious with solving the problems. I felt valued and cared for. Truly exceptional customer service from all I worked with, Tom, Spencer, Tina, Julie and Richie. I cannot say enough good things about this dealership. I highly recommend.

My overall experience at Mercedes-Benz Scarborough Main I would give an 11 out of 10 both Spencer and Stathi have gone way above excellent service to work with me over the past 45 days. I highly recommend them in the future to anyone that I possibly can and we will remain a loyal Mercedes-Benz customer based on this recent incredibly wonderful patient kind, and aggressive transaction. Thank you!

Quite thorough in not only the work required, but bringing up a few things which they found to be in need of corrections

Top of the line car dealership with facility being very modern and comfortable with plenty of amenities while waiting for service. Staff are very nice and accommodating with any service required.

Having an assigned Service Advisor is very helpful. Great communication with her and easy to schedule service in advance to fit my schedule. She can check my prior service records while we talk. I found all of the staff very courteous and professional.

Prime service is honest, reliable and trustworthy. The Sprinter Service Advisor Scott Joys takes time to fully explain all aspects of each service, pricing and how to best care for your Mercedes Sprinters. I couldn’t be happier with Prime Service.