Tell us about your experience with Southern Volkswagen Greenbrier.
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sales Dept.
finance Dept.
management Dept.
internet Dept.
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Did an overnight drop off service. An employee sent video of car as well as a list of recommendations if I chose to address. Lovely experience
No issues this time. Service has gotten better in the last year. Why do I have to have 15 word ?
Everything went very smoothly and Everything was actually able to get some work done in the waiting area.
Southern Volkswagen Greenbrier was great. Very professional. Excellent customer service. Thorough with the information provided. And went above and beyond my expectations. Very happy and grateful for their service.
Outstanding and quick service! Always recommend VW greenbrier service department Andrew smithson is highly recommended
The scheduler needs mentoring and coaching in providing customer service. Service Techs have always provided good experience and service
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