Please update the areas marked in red before submitting.
How would you rate Manuel Cruz?
How about Pacific BMW?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

It was a real pleasure working with Nelli on the negotiation process, we drove over 50 miles from Orange County because we had read good reviews about this business and also, they had the color of the vehicle we were interested in, although we were also considering similar vehicles at other local dealers as well. Nelli was friendly and answered all our questions. At the end, we were pleasantly surprised when we saw the red bow on the car after we walked out the dealership to drive away. Overall, a pleasant experience and made the long drive (along with my wife and teenage daughter) definitely worth it. Thank you!

I was very pleased with all aspects of the transaction from leasing sales and finance.

IT WAS NICE AND PERFECT REALLY APPRICATED FROM MR RAFY HE HELPED A LOT AND NICE JOB

Best experience ever! Love my new x3! Loved the service! I would definitely refer people to Rene and Thomas and Pacific BMW :)

Second time getting a car with Adees. He is so knowledgeable and made the process super smooth.

Everyone at Pacific BMW were fantastic to work with. Rafy is one of the best sales persons I've dealt with and was incredibly knowledgeable and helpful. The entire staff was friendly and helped get us everything we needed to make an informed purchase decision. Highly recommend.