Nick Imig was wonderful! Put me in my dream car quick and easy. Highly recommend Nick..

We purchased a Jetta and now a Taos. I feel we got a fair deal.

I am beyond happy with my experience at Boucher Volkswagen Franklin, and that’s saying a lot considering how worried I was about finding a reliable, affordable vehicle with a great warranty. Add that to the list of features I wanted, and I wasn’t sure I was going to find what I was looking for. Until I got in contact with Michael, not only was he patient and attentive, but he was also able to answer all my questions and educate me as well. He even went in on his day off to accommodate my busy schedule and took his time to go through every feature and button and answer any questions I had. After deciding the 2022 Volkswagen Tiguan was the car for me, he sent me to Phil in financing who was also awesome! He was able to get me a lower interest rate than I had originally signed for and took his time to learn more about my family and how often we drive. He understood how important a reliable, safe vehicle with a good warranty meant to me so he made that happen. I drive my Volkswagen with confidence and am very happy with my purchase and the service I received. I could go on and on and have with some friends and family already! As if it couldn’t get any better, not only do I have a vehicle that I love and that has the features I was looking for, but I also have the diamond ceramic cosmetic package for the interior and exterior, as well as a warranty that covers all my moving parts and so much more, & I am under budget!!!!!!! Thank you so much Michael, Phil, and Boucher Volkswagen!! I look forward to doing many years of business with you.

Thank you! This is my second vehicle purchased from Boucher and both have been an enjoyable experience. Phil and Kal were very professional and very personable at the same time. They both really know their job and answered any and all questions that I had. The dealership is welcoming and you never feel pressured. I look forward to saying Hi to both of these gentlemen when I come in for service on my Tiguan. Thanks again...keep up the great work!!!

Let's be honest—the car-buying process is rarely enjoyable. Between the paperwork, waiting, and endless back-and-forth, it often feels like a test of patience. That said, Carson was the one bright spot in an otherwise exhausting experience. He was courteous, transparent, and genuinely helpful throughout the entire day-long affair. I still can’t believe how long it took—but Carson’s professionalism made it tolerable. If you’re like me and dread the dealership shuffle, Carson is someone you’ll want in your corner.

Many at the VW dealer in Franklin is always a pleasure to work with. He’s knowledgeable, friendly, and genuinely cares about making sure everything is done right. Every time I come in, he’s ready to help with a great attitude and clear communication. It’s service like this that keeps me coming back. Thanks, Many!