9899 E Arapahoe Road
Centennial, CO 80112
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Jon, our service tech did a great job for us! Especially on a tough issue
The shields person was friendly, courteous, helpful. What more can I say? I bought a car.
Went in to get suspension fixed on wife’s Palisade. They sent me a text saying I needed new shocks and an oil change. I said yes. Then my wife told me she had the oil changed there five weeks ago (640 miles). The still charged us. We will not go back.
The service was great (even on a very busy day) and everyone we worked with was very friendly.
Pretty disappointed with the experience. Our sales lady Wendy did not know her product and made several statements about the model we purchased and offerings that were not true. 1, told us the car came with upgraded Bose audio system, and that was a lie. Also said we would receive $400 credit towards in home charging install or charging credit, which was also a lie. Didn’t find out that was untrue until after signing for the sale. Could not capably tell us the difference between different trim levels. Abysmal performance on her part. Also would disappear for long intervals during the sales process with a cheerful “be right back!” Only to be gone for over 1/2 hour or more.
I’m so glad I came to Arapahoe Hyundai to get my new car. I was treated like a family member, not just a customer. I’ve been recommending. Arapahoe, to my family, friends, neighbors, strangers….
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