What Others Say
I just got my car serviced for state inspection. As always, another excellent service: professional, prompt, and courteous. The waiting area is comfortable and big. Also have a big TV. Thank you!
I went to Rohrich Honda looking for a lease on a new Honda Civic. Marcus Williams was my salesman. We discussed the budget I was trying to stay within and what features I needed on my car. He was super helpful in working the price down with his manager to get me the best deal. He was very knowledgeable about the cars and showed me a ton of features I would have otherwise overlooked. On the day I went to sign the papers, they had my brand new Honda Civic sitting in the front carport area with a giant red bow on it!! That put a smile on my face and made the whole trip a fun experience. I would 100% recommendation Marcus to anyone wanting a hassle free car purchasing experience. The guy who I filled out paperwork with (don’t remember his name) was not too personable, but my overall car buying experience was awesome so I won’t even remember the 5 minutes spent signing papers.
I had a great experience when I purchased my car from Rohrich Honda. My sales rep Marcus Williams was very helpful and attentive. Very good customer service.
This is the 2nd time I've bought a vehicle with Ed Collins and Rohrich Honda. The transition couldn't have been more smooth. I test drove the Honda Pilot and about 3 hours later the Pilot was mine. I'd definitely do business there again.
We purchased 6 new Hondas since 1992, all from this address, the first 3 from McKean Honda and the last 3 from Shadyside (Rohrich) Honda. Jim Serafini was our salesman for 3 of them, and he was incredibly laid back, very knowledgable, easy to work with, and always came to a deal we felt was fair. Jim has retired, but I feel that Marcus Williams has taken his place. Stopped by 3 weeks before purchase, introduced to Marcus, got basic info on low end CRVs, and indicated I would return sometime in May when my daughter could pick out her college graduation gift. Total time less than 10 minutes. In 3 weeks, Marcus called just once to see if we were still interested, rather than multiple times trying to close the deal. Returned the next day and in 90 minutes, test drove a CRV LX, looked at the other ones that were on the lot (3) and went inside to check the colors of the remaining 4 which were at the offsite lot and still needed a final washing and waxing. Rather than waiting for the desired silver one to be cleaned, and since I had forgotten my wallet anyway, we filled out some initial paperwork and left for dinner at home ~7miles. Marcus called 75 minutes later to confirm all was ready so we returned, thoroughly checked over the car, and went in to finalize the paperwork. Wrote a check and we were on our way within the hour. The negotiated price was fine and there was no pressure to add on any "extras".
Perhaps this purchase went so well because it was a cash deal on an LX base model with no extras or because we have been such loyal repeat customers, but the entire interaction took less than 3 hours including all three visits and was actually enjoyable.
I recommend this dealership for new car purchases and plan to buy there again.
Have two cars purchased new (Honda Civic 2009 and 2012) at this dealership. quite satisfied with the service, their labor is a bit higher than one at the independent mechanic shop, but that's expected.
I tested them couple time, gave them opportunity to do extra service and charge me for that, but they
"pass the test", they were hones. Mike, and Franco, two customer representative I have been in touch are very nice and polite guys. All together, I have positive experience with this dealership.
Good job guys, keep going.