6415 Baltimore National Pike
Baltimore, MD 21228
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"Nice and clean facility with clear communication, but overpriced service." The facility itself is nice and clean, and the staff provided clear communication throughout the process. However, I am not satisfied with the service pricing. I own another luxury SUV that is more expensive than my Elantra. When I’ve had similar services performed at that brand's dealership, the total was actually less than the estimate Hyundai provided. Because of the high cost, I had to decline some of the recommended services and only proceed with what I wanted to proceed at Hyundai. It makes no sense why servicing an Elantra would be more expensive than a higher-end vehicle. While I am happy with the quality of service provided and will continue to visit for certain needs, I will be taking my car to a different local shop for other required fluid exchange services due to these high costs.
Great customer service,patience in what a customer may want far as showing different vehicles and consistently revising customer of there options … they also provide transportation to & from the dealership if needed.
Have trouble with my engine burning oil on my Sonata and have dealt twice (two different cars)with Sabrina. Always follows up with me timely to keep me posted, and gets the job done. Highly recommend !
I went to get an estimate for white paint that was peeling on my vehicle. Work was fine but it was long winded. I had a 10:00 am appt but did not leave until 2:00 pm.
Mr. Harrison sold me my first Tucson and I told him when i get another one. That he would be the person i come back to. He is very pleasant, honest and comforts you throughout the process. I would recommend friends and family to come to Mr. Harrison.
We went to the Catonsville location with specific requests. Our sales agent Erica Wilson went above and beyond to fulfill our requests. I would definitely see her again should I need a new vehicle
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