Tell us about your experience with Colonial Volkswagen of Westborough.
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I’ve bought a few cars from Marc and always had a great experience. Highly recommend!
Marc was amazing to work with . He was so helpful and got us a great deal!
Dylan is so professional and helpful throughout the process. He is engaging and personable and wants to help you and get the job done right.
Dylan provided an easy to understand explanation of the procedures needed to properly repair the Adaptive Cruise Control (ACC) on my car
Fairly easy car buying experience and I felt the price was fair. But this was the only time I've bought a car and never heard from the sales person again after signing a purchase agreement. Keys were left at front desk. A little more desired in terms of communication. Car registration was fumbled a bit, after that I never heard back again fron sales person. Other than that it was an overall good experience. Their finance person was great, he's very friendly and personable, great communication. Offered different add ons warranty options. Nothing was high pressure. I would absolutely work with him again. Very pleasant and responsive to any questions I had. Minor issue with sensor in the car - I tried to get in touch. Left a VM 2 days ago but no call back. Just went ahead and scheduled a service appt. Dylan in their service Dept is a Rockstar. so I'm hopeful the issue will be resolved. I take my other cars here, customer service in their service dept is top notch.
Aamir & Jordan were friendly, knowledgeable, professional and made the entire VW experience smooth and enjoyable! Thank you!
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