Tell us about your experience with Southern Chrysler Dodge Jeep Ram Newport News.
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Service was performed on schedule. Team did an excellent job getting the vehicle in the shop for service and out in a reasonable time.
Jermaine is always on point with his service. Never had a bad experience working with him. Quick in and out especially with appointments.
I visited Southern CDJR on 22 October to have LowJack installed and a front license plate bracket. Both items were accomplished in a timely manner. However, I have been promised a 2nd VW (Arteon) smart FOB back on 4 Oct when I purchased the vehicle and I am still waiting for this item, this is the reason for a '4, Good' rating for my experience.
Prompt and quick service. Was expecting to wait much longer than I did, and the quick service was appreciated.
Salesman was great. Couple snafu, glue left on driver's door from stickers, driver side missing floor mat, had to drive to dealership to make lojack appt vs via phone, service team didn't have a personality, no smiles, good morning etc
No pressure; fair priced. A good buying experience with a lot of inventory. Would work with them again
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