Tell us about your experience with Southern Chrysler Dodge Jeep Ram Newport News.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
collision center Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Roger was very courteous and understanding of my situation and very helpful. I would recommend Southern service department because of Roger
It was great..like the last time. It was completely fine like the first time I was there.
Simple and easy with great customer service I would come back again with a friend
Okay Wait time was excellent. Sign up time was excellent Just five more words today
Replaced my car's transmission in short order. Took it in and had it back within 3 days.Working well. Just wish there estimate included any extra charges. Credit card charge if not a debit card or check. They did make everything right with me for any miss understanding.
Quick, didn't have me waiting long. Professional, thorough. Great experience Cleon, the service manager, greeted me when he saw me. I've worked with him for over a decade now both at Jeep and his previous location with Mazda, and it's always a pleasure. I know my vehicle is in good hands with his team.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.