I stumbled on Grand Subaru after having a poor service experience at Countryside Subaru. The Grand service team was great, so I used them a couple of times. Then I received an offer from Grand to purchase my Subaru and when I contacted them, I was connected with Jeff Schade. Jeff was a pleasure to work with. Professional, knowledgeable, genuine and helpful.Thought I did not qualify for the original offer, Jeff got me into the new car I wanted at a very reasonable price. The entire experience with Grand has been the best I’ve had with car dealerships. No hard sells or the xx tactics we’ve all experienced. From the finance guy to the person who helped me with tips and tricks to get the most out of my new Forrester Hybrid, it was a very pleasant and rewarding experience. I highly recommend Grand Subaru!

Relaxed pressure-free atmosphere, positive aura, straightforward sales staff, knew how to answer all questions!

Just purchased a new 2026 Subaru Outback Wilderness from Grand Subaru, and this was easily the best car-buying experience I’ve ever had. From start to finish, everything was handled professionally and without any games. We received a great price, a very fair trade-in allowance, and—most importantly—there were no surprise fees at any point in the process. My salesperson, Jeff Shade, was excellent to work with. He was honest, straightforward, and respectful of our time—no pressure, no gimmicks, just clear communication throughout. That made a huge difference and is not something you always find at dealerships. The finance portion was just as smooth. Sandy Cuttone was friendly, professional, and very accommodating. The entire process was low-pressure and well explained, which made what is usually the most stressful part of buying a car surprisingly pleasant. Overall, Grand Subaru delivered a transparent, efficient, and genuinely enjoyable buying experience. I wouldn’t hesitate to recommend both Jeff and Sandy to anyone in the market for a new Subaru.

For my recent Subaru purchase, my thorough research covered all Subaru dealers in Illinois and Wisconsin. Jeff Schade and Grand Subaru were clearly superior with their professionalism, courtesy, prompt attention to detail and fairness in both the sale price and trade-in value. I did not purchase my new Subaru at Grand Subaru by accident; they earned my business by being far better than all others in every category. Their follow-up after the purchase and availability for additional questions is further evidence of the content of their character. Regardless of an hour and 40 minute drive from my home, my next Subaru purchase will be from Grand Subaru. Thank you Grand Subaru for a perfect car-buying experience!

Jeff was an awesome salesman!! The best!! From start to finish we had such a wonderful experience working with him!! He’s the nicest person and helped us so much and we are so so happy with our purchase!! We would highly recommend Jeff and Grand Subaru!!! We are thrilled!!

They are so personal and welcoming. They are transparent about everything. It is refreshing to experience.