I had an exceptional experience with Acura of Auburn purchasing my first brand-new car, a 2026 Acura MDX Advance! From beginning to end, the customer service was outstanding. Keith was amazing throughout the entire process. He listened to what I wanted, worked hard to get me a great deal and a lower APR, and most importantly, followed through on what he and the dealership promised. I had visited two other dealerships before choosing Acura of Auburn, and the level of attention, honesty, and customer service here made the difference. Leo truly went the extra mile. Before I even arrived, he sent me pictures and videos and introduced himself so I knew exactly who I would be working with. During pickup, he patiently helped me set up the AcuraLink app and showed me how everything worked and explained the features of my new MDX. He even helped put in my new floor mats, cleaned up and threw away the boxes, and made sure the vehicle was inspected, registered, and ready for me. The beautiful red bow on the car made the moment even more special! He was incredibly kind, friendly, attentive, and also made my mother-in-law feel very welcome by offering us coffee and snacks. The entire experience was so special that my mother-in-law became emotional seeing me accomplish the milestone of purchasing my first new car. I also want to recognize Ericka for her excellent customer service while completing the financial and legal paperwork. She explained everything clearly and patiently. Even when some of the numbers felt a little overwhelming to me, she took the time to explain them and gave me peace of mind. I came into this process a little nervous because buying a new vehicle is a big decision, but Keith, Leo, and Ericka made me feel comfortable, respected, and valued. Everything Keith and Leo promised me regarding the vehicle and the deal was honored. I am truly grateful to all of them and highly recommend Acura of Auburn. They genuinely care about their customers and go above and beyond to make the experience special. Thank you for making the purchase of my first brand-new vehicle an experience I will always remember!

This is our second time buying a car from Acura of Auburn. Leo was very easy to work with and was very helpful.. I would recommend them to anybody buying an Acura.

I had an amazing first car experience at the Acura auburn dealership!! Ron and Erica were amazing and made the process so easy thank you

Great experience! Leon has Good communication and excellent internet skills Erica was helpful and professional Manager was super helpful as well

I've been a very happy customer of both the sales and service departments going on 21 years. Their customer service is second to none as far as I'm concerned. I've friends and family to them on a number of occasions and always get glowing reports. They're the best

I have dealt with many dealerships and for the 1st time I felt absolutely no pressure and completely comfortable with the entire process start to finish. Leo in sales was knowledgeable, upfront, kind and personable. Erica in finance was so sweet and able to get me the best rate possible. Everyone made the process smooth and quick and I couldn't be more grateful for all their help. I have already recommended this dealership to others and will continue to do so.