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Very professional always willing to make a deal that makes you happy & comfortable. Friendly environment
The dealership was very welcoming and made sure I got what I needed. They made this car buying experience very easy for me
The service was great I loved it. I appreciate thise guys. It was good service.
Contacted several dealers to purchase a 25 Pathfinder. Universal was only one who replied back and didn't play the "come to the dealership" game. I got my out the door price and when I showed up, with check for full amount, I was in and out of the dealership on a Saturday, in less than one hour. I don't want to spend a lot of time "negotiating" as we all know numbers are nothing more than a shell game. I got a price I felt I could live with, and we purchased the vehicle. They will be our dealer moving forward as long as the longevity of the Nissan product holds up over the next 3 years (100,000 miles). I'm not sure who Eliab Sterling, is but it wouldn't let me leave this review without rating him. I gave him a 5 because the dealership as a whole, in my opinion was "banging on all 8 cylinders".
Universal Nissan is very comfortable, it's not only for Nissan but it'for everyone. When you go to universal Nissan, you feel like at home.
Sarfaraz and Sam both were extremely helpful and thorough throughout the purchase of this vehicle. I felt very comfortable during the entire process. Sarfaraz went out of his way to make sure that I got the exact car I was looking for, something I greatly appreciated. Also a shout out to Sam who made the financing paperwork feel like a breeze (even had offered snacks while we worked to complete the deal). Both team members were exceptional to work with. My only constructive criticism not reflecting on either of the names mentioned above would be the general organization of the lot inventory. It would be more efficient if the car makes and models were grouped together - the backlot was overcrowded and cars were everywhere making it difficult to locate the vehicle I ended up purchasing. Thank you Sarfaraz and Sam!
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