Tell us about your experience with Napleton's Volkswagen of Sanford.
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service Dept.
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Jacob's service is great! However, Napleton VW's service quote was around $2,800 for Front/Rear brakes incl new rotors, (4) tires and an alignment. I ended up going to Tires Plus and the total was $2,004... and that included LIFETIME alignment and Road Hazard for the tires. All I ended up getting done at Napleton VW was a Schedule 1 Service for $176. My future oil changes will be $100 at Tires Plus. I really appreciate Napleton's level of service such as the Inspection Video by the Service Technician, Kyle, and the recommended items that I can view and Approve/Decline right from my phone, but I don't like it so much that I'll pay an extra $700. Again, Jacob's service is 10/10!
Very nice support from Oscar V.! Guided my wife and I smoothly through a new VW purchase. Thank you!
Thank you to Felicia, Stefan and the finance manager in trying to help me get approved for a car loan. Felicia has worked extremely hard and was constantly in touch me all the time. She is truly an asset to the company and I look forward to working with her again. Everyone was a professional and treated me very fairly at this dealership.
Jacob has been an outstanding service advisor for our fleet of 40 vehicles with Seminole Public Transportation. His communication, professionalism, and attention to detail consistently make every service visit smooth and efficient. He always keeps us updated, helps us prioritize repairs, and makes sure our vehicles get back on the road as quickly as possible. We truly appreciate his support and look forward to continuing our partnership. Highly recommended!
Amazing, friendly and professional people work here. Great selection of automobiles Highly recommended!! Thank you
I want to take a moment to highly commend a gentleman at Napleton's VW at Sanford Florida, Denis Mukic (GM) We recently purchased a car from this dealership, and oue experience was nothing short of excellent. Marcus Irby in sales was extremely helpful and absolute pleasure to work with from start to finish. Their professionalism and dedication made the entire process seamless and enjoyable. I sincerely wish that all the dealerships had the same outstanding work ethic and pleasant demeanor that these two gentlemen possess. Thank you both for everything you have done. Amer
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