6065 Dixie Highway
Fairfield, OH 45014
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very professional. Very quick process. In and out in less than 2 hours. Highly recommended.
I looked a car on line that it kind of hard to rate this dealer
We purchased a 2014 CPO Jetta tdi and after 2 days the ECM went out. They towed the car to dealer for repair, but who knew it would be 2 months to get the part. Chris Roth of service tried hard to locate a part and none were available. I looked myself and also contact vw america. Ron Whaley of sales offered return of money or to select another car, but our son want what he picked and was willing to wait. In the end we got car back and Fairfield VW made the wait worthwhile.
The entire experience was a pleasure. It was a no haggle, stress free, way to buy a car and I will go back for my next car. My salesman Greg Webb was fabulous and easy going. I went on Saturday to test drive but the deal was too great to pass up. I picked up my new car today. I can honestly say it was pleasure.
I owned a VW Jetta for the past 11 years and have had few problems with this car. Went car shopping this weekend to replace a Honda CRV and decided to stop in to VW Fairfield. We worked with Greg Webb who was wonderful throughout the entire process! Ended up leasing a 2019 Tiguan SE. My husband and I LOVE the new car! Would absolutely recommend a VW to anyone and this dealership!
Stephanie was very helpful when I got to the service counter to set up my appointment. I was disappointed initially when I learned that a recall due on my vehicle would add about an hour to my time, so I set up my work laptop to kill some time. Not long after I settled in and got to some work of my own they were coming to tell me that my vehicle was ready! That's a great kind of problem to have!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.