SERVICE WAS SUPER QUICK AND I WAS OUT IN A JIFFY THANKS TO KEVIN MCGINNESS

Excellent service and most of all everything was explained with cost upfront. Would highly recommend this service center.

A Lifesaver When I Needed It Most I cannot say enough wonderful things about Doug and this dealership. I was traveling alone from Ohio when my car broke down in Virginia, and as a woman far from home, I felt incredibly vulnerable and helpless. Doug treated me with such kindness and respect from the moment I walked in. He patiently walked me through all my options without any pressure, taking the time to understand my situation and needs. When he learned that I don't drive at night, he went above and beyond by arranging to have my new Nissan Rogue delivered directly to where I was staying. This level of care and customer service is rare and truly exceptional. Doug turned what could have been a stressful and frightening experience into a positive one. He made me feel heard, respected, and taken care of during a difficult moment. I'm now back home in Ohio, absolutely loving my new Rogue, and I have Doug to thank for making this unexpected situation so much easier. If you're looking for honest, compassionate service and someone who genuinely cares about helping people, ask for Doug. He's a credit to this dealership and restored my faith in customer service.

My husband told the service department to check the tires’ air pressure. They did not. They should have. Any time a vehicle is serviced, this should be done, especially when a customer requests it specifically. Other than that, it was good work.

Very satisfied with Tri State and my new Frontier; Doug was great to work with, he found the exact Frontier that I was looking for.

Always an easy trip to Tri State Nissan! Competitive prices and top notch service are always received.