Tell us about your experience with San Antonio Dodge Chrysler Jeep Ram.
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Got the deal of a lifetime and car payment was perfect for the car I picked!
I purchased a jeep 10 years ago and was pleased. Needed a new vehicle now, they still were wonderful to work with. Ignacio was superb. Automobiles have changed a lot. He had to really explain to me how all of the technology worked and with what fit best for me. He seems to always be on call, just to answer a question. The other staff members were good as well. Made purchasing my new Jeep as pleasant experience. Glad to know there are dealers like this still around and ready to help.
They were great & helpful. Thank you I'll recommend people to that area to get a new vehicle
Rolland our sales rep was amazing, the dealer overall was great buying experience will definitely be telling our friends about this dealer for there future auto purchases I do want to mention the gentleman that detailed the truck before we took it did an amazing job as well very courteous and customer service driven definitely 10 starts to the detail guy !
I’ve purchased two vehicles from this dealership in the past and never had any issues, but this most recent experience was completely different. The salesman was great, friendly, helpful, and professional. No complaints there. The managers worked hard to make the deal happen, and I appreciate that. However, even considering it wasn’t the easiest deal, spending over six hours at the dealership felt excessive. My previous two purchases with them were wrapped up in half that time, so this process just felt unnecessarily slow and drawn out. Unfortunately, the finance manager, Shady Diab, ruined the overall experience. He became visibly upset when I declined to purchase their overpriced GAP insurance and extended warranties, even raising his voice and talking down to me. That behavior was uncalled for and very unprofessional. To make matters worse, when I left the dealership, the thumb drive with my paperwork wasn’t included in the packet, and I had to return two days later to get it. Overall, I would still recommend this dealership based on my past experiences and the professionalism of the sales team, but I would strongly suggest avoiding any interaction with Shady Diab in the finance office.
Friendly dealership. 2nd time buying from this location. Enjoying being back in a Jeep. Codie was a great sales person
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