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Yvonne and Nelson were great to work with. This was my second time here. We worked with Yvonne last time. She still had pictures that my daughters drew her 3 years ago! Very personable.
Ryan was very accommodating, love the experience overall. I was walked through the entire technology of the car, and trust there was a lot, coming from a Lexus driver.
They took me right in Let me know what was going on and were helpful
We have been dealing with BMW of Shrewsbury for over 23 years because of excellent service and customer support staff. We regularly recommend them to anyone looking for top quality service for their BMW.
Shrewsbury had CPO BMW that I wanted. We had a few challenges- putting car on hold as I was away for 10 days. I appreciate the dealership/Yvonne accommodating the hold. Next, Mike talked and assessed my mileage and general driving style. I settled on only things I needed-was not pushed. They delivered the car as I live an hour away. John the car genius went over bells and whistle further customizing it to me. Here is the best part- I forgot to ask Yvonne for a few changes I required - but I already owned the car. She took car of me/it!
Ryan was very helpful and very knowledgeable. We had a wonderful experience working with him. Thanks to the entire team.
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