Tell us about your experience with BMW of Shrewsbury.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I had an absolutely wonderful experience leasing my new BMW at BMW of Shrewsbury! From start to finish, the entire process was smooth, easy, and enjoyable. Yvonne Pham was fantastic! She was professional, friendly, knowledgeable, and incredibly easy to work with. She made the leasing process seamless and stress-free, always responding promptly to my questions and making sure everything was handled efficiently. I especially appreciated how organized and respectful of my time she was, making the entire experience convenient and time-saving. Cody was equally wonderful! He took the time to help me get familiar with my new BMW, patiently explaining all the features and answering every question I had. He was friendly, knowledgeable, and made the setup process comfortable and easy to understand. I truly enjoyed working with both Yvonne and Cody. Their professionalism, attention to detail, and excellent customer service made this a great experience. I couldn’t be happier with BMW of Shrewsbury and would highly recommend them!
Great experience! Fast service! Professional and courteous service team that goes above and beyond for customer satisfaction! Highly recommend!
My experience at BMW of Shrewsbury was simply great. Ryan, my sales person was very professional, knowledgeable and went above and beyond in making sure all my questions were answered, simplified the buying process, ensuring a smooth transaction. Furthermore, he followed up after sale to make sure everything was great! Highly recommended.
The Service Staff is the reason I stay with BMW. Exceptional attention. They really care
Great experience. Was treated with courtesy and professionalism. The atmosphere was pleasant. Sam, Paul, Luis were very helpfull.
I had a wonderful experience at BMW of Shrewsbury, especially meeting Yvonne Pham in sales. I was in to service my vehicle and ended up driving away with a new lease BMWX3-2026! She and the rest of the team there made me a great lease deal offer I could not refuse. They worked hard to get me exactly what I asked for and left very Happy! Thank you
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
