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This is the second vehicle I have purchased through Ventura Toyota. And both experiences have exceeded my expectations. They truly go above and beyond for their customers and make everything so easy and smooth. Jim McArdle is an absolute rockstar. Truly. From staying late on a Friday night when I came to test drive in the rain, and ultimately purchase my Sienna, so patiently walking me through everything, including how to unlock my credit, to then staying late the next night when I was running late to bring my trade-in to the dealership during a huge rain storm, to helping me get a CD I had left in my old car, and answering every single question I had in-between. This is the kind of service that creates repeat customers. I will never buy from another dealership. Jim made me feel like family, and I am grateful for him and Mike and Robert, and the whole team who got my family into a beautiful new van.
My wife and I were fortunate to have had Jeff Grodin, The Ojai Toyota Buy, represent us in locating one of the last 2025 Rav 4's. We have had the car two days and it is simply amazing. Jeff was just the best. Professional and a 100% no pressure salesperson. We knew it would take a while to get the right car since Rav4's are so very popular. We were able to find the one we wanted and Jeff made it happen. We can't say enough positive comments about Jeff, who made the entire process FUN!! Thanks Ventura Toyota, you have a terrific sales staff person in Jeff.
Our salesman, Josh Ross, was very patient with us and had a great attitude. He went the extra mile to have personal conversations and not just make the transaction about the sale. He took his time explaining all of the features of the car and seems like a genuinely honest salesman.
Great service and also very good energy when we went out for a test drive and also with the paperwork
Adam was great! Real sweet guy, very personable. Me and my mom enjoyed talking to him, he made the car buying process very easy!
Josh was very professional and honest. He made the car buying process easy. Would definitely recommend his service.
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