3320 N. Hancock Dr.
Colorado Springs, CO 80907
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Fleet Lease Inc. Colorado Springs, CO - Not honest people. Salesman named Ben in my case. They promised to fix some tears in our Window tint but did not. They also promised to get us a second key and a remote for keyless entry. They failed to get those or even call us to tell us they hadn't. Before purchasing a car do the following: 1. Ask for a free Carfax from the Fleet Lease Inc. car sales person. 2. Have a good mechanic check it out. 3. They will try to sell you an extended warranty for $2000+ (Google on "extended auto warranty" before purchasing an automobile) 4. Get any of your additional requests in writing. 5. If you need to, you can purchase/use Pre Paid legal if needed later. (Just Google on "Pre Paid legal")
This is the worst buisness ever. My Husband went here we were looking for a bettle and got into a 4 runner that was the complete opposite and when my husband asked if it had four wheel drive the idiotic sales man said all four wheels are moving and avoided the question. Then we got screwed over by their company and ended up not being able to trade in my car so we had two car payments and out car payment was 350 it was too much and we got haggled into it.
Wow, what a horrible waste of a day. I went to Fleet Lease, drawn in by their low price ads I saw online. When I arrive the cars I was interested don't have all the options the ad said they did and the prices are several thousand dollars higher than the ads. The sales guys running around knows nothing about the cars saying he's too busy and they sell too many to know the details. Right away they want to charge me $1000 as a dealer handling fee and $250 for a loan origination fee even though I'm paying in cash. I start to walk out and the dealer chases me to my car and says he'll drop the price. Ok, I stay and talk some more. I then find out that he wants to drop their 3 day power train warranty because the price is "too low" now. I get up to leave again and he changes his mind. Finally, right before I'm to sign the papers they announce that the tax rate isn't the 8% they had "guessed" it was, instead it was only 2.9%, but they want me to pay the same grand total. What? If the tax rate is lower I should pay less. Please, don't go here. I read a couple other negative reviews and thought I would be ok, but they will try every thing they can to screw you and take your money. The car I wanted was advertised at $13k. If I had signed the paper I would have been paying close to $15k plus tax and that's after having to negotiate with them for hours. I finally walked away letting them know I wasn't stupid enough to fall for their tricks. Hopefully you'll go someplace else too.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.