Tell us about your experience with Casey BMW.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very easy to work with and transparent in sales approach! Got us a better deal than we expected on a 2026 BMW 330i
Bobby met me as I entered the dealership, and already won me over with his smile. I told him what I was looking for and he immediately got to work. We test drove two cars- and let me tell you this man comes from good people. He carried my bag, he got the doors for me, he called me ma’am and Mrs. Proctor. His charming demeanor and honest approach were top notch and made us instant friends. He likes to say I’m now family- and he isn’t just being a salesman. No tactics. Just a good southern boy who treated me so well. Ask for him. But listen ladies, he’s a taken man so don’t go falling in love with him. I’m a married Christian older lady and I sure did 🥹🩷. Thank you Bobby, my brother! I love love love my new BMW X5!
Kellen Poto is a BMW expert. He made purchasing our new BMW a uniquely enjoyable experience. He is patient, kind, and respectful. We spent an entire Sunday afternoon together and I now consider him my BMW thought partner and friend. Based on my experience Kellen is the “go to” man when in the market for a BMW. I will be purchasing my next BMW from him!!
The Dealership is in great condition and employees are extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my experience.
Smooth process! Kellen is excellent to work with. Everything was very transparent and I felt the dealership valued my time. I was able to have most things completed before ever walking into the dealership.
The dealership and salesman were excellent to deal with. Bobby was a great help. They worked very well with us.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.