The time I spent in the dealership with Bennett was awesome. I was there with my kids and he just made the whole ordeal so much easier along with and I can’t remember his name the finance guy they were absolutely great.

I had written a negative review earlier today when I was angry, but would now like to have that review retracted (deleted). Thank you.

I consider this dealer the best one in Bucks county/Langhorne area. The price offered there is very reasonable while the quality of the service is superior. They usually offers free courtesy multi point inspection during the annual inspection or oil change. For example, after annual state inspection, the technician pointed out that 2 of the tires were 10 years old and worn out and recommended me to replace those tires. That could potentially be life-saving since I drive on highway multiple times every week. I highly recommend this dealer to everyone living in this area.

Good afternoon, I hope all is well. My name is Keshia Brantley and I have been a customer of the Volkswagen enterprise for a little over 5 years. This email is in reference to a specific location and service advisor who has been committing unethical business practices to generate revenue. I have experienced this treatment and now am currently out of a car by this matter. My issues involving my 2020 Jetta. I am the owner of a 2020 Volkswagen Jetta. I've been getting my car serviced at this location for over a year. I've had work done under warranty and outside of the warranty in at least 4-5 times with in the past 7-8 months. Visits occurring on 09/03/2024, 10/05/2024, 10/28/2024, 01/09/2025, 03/27/2025 and the most recent 06/18/2025. The visit which occurred on 01/09/2025 I complained about an oil leak and the service advisor "Frank Indelicato" stated they found the problem, and it involved the transmission. The car had supposedly $2,200 worth of work under warranty involving the transmission. I then went and got the car serviced for brake noise (which I was told the new brake pads and rotos needed to be broken in) so I didn't debate. Now forward to June, I take the car to be serviced due to an odd sound, which I mentioned to them it's coming from the engine. The same service Advisor "Frank Indelicato" explains the noise is coming from one place (control arm bushings) bottom of the car, but also states after they fix that problem, they will test the car again and see if the issue is still there. After misdiagnosis the car and spending over $1,400 including $199.95 to diagnosis the car, he then comes back and tell me, the only way to fix the car is by putting in a new transmission. I believe this individual is committing unethical crimes. Relating to intentionally misdiagnosing vehicles to generate revenue. I have reported this to the BBB & Commonwealth of Pennsylvania. However, I am considering litigation, social media and news outlet because I’m sure there are others who has had this same experienced but never took if further then yelling and fussing.

Took my Beetle on for much work. They kept me informed and completed it in a day. She is a very happy bug now! Frank was great!

Great service. Friendly customer service representatives. I feel very confident the work done to my vehicle is top notch.