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James and the sales team at Fox Subaru were awesome! From the first inquiry to the final purchase, I could not have been more impressed. They even sent a porter to pick me up when I couldn’t juggle that. I will always buy my cars from James.
I could not be more pleased with the service I received. This is my 5th Outback and I would not want to drive any other type of vehicle. I am especially grateful to Mel (Melissa) Nowak for her exceptional kindness and professionalism at a time I most needed the help. My husband was in Hospice care at Beaumont Hospital Royal Oak and I needed service done on my vehicle. Mel arranged to have me dropped off and the vehicle delivered back to the hospital which allowed me to spend more time with David. She did this without me asking for any favors. She is a true asset to the Subaru Service Dept. and I consider her my friend.
Got a letter from Subaru for an recall about harness issue. Proposed time was about 45 min. I arrived at the dealership and talked with the service adviser Jacob Carr that my time schedule is pretty tight this day because off some meetings. He was totally friendly, told me he will try to finish the car right on time. Only 40 min later he picked me up in the waiting are and everything was done! Car was clean, multi point inspection done and the issue with the harness was fixed! Perfect service!
These guys really have gotten it right. My experience with them is that do what they say, and what they say is reasonable. I'm satisfied.
Great ! This is my second Outback purchased from Sellers. They give great service and are very professional.
Friendly and knowledgeable. Felt very comfortable throughout buying process. Did not feel pressured into anything.
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