Yook my truck in with a problem and left with the same problem 325.00 later!

Will buy there again, and again. I bought a '15 Grand Cherokee. The staff was very low pressure, completely unlike other dealers. The car was delivered in immaculate condition, excellent value compared to the book value on kbb, they even topped up the tank! Overall very accommodating, professional, helpful, the way car buying should be.

If I could go to 0 stars I would. Bought a new Jeep. Was told they had a soft top in stock, so I bought it with a 4 hour install quote. Turns out the part was in a facility in the mid-west and would take 2 weeks to get. We agreed to cancel the install and credit what was already paid. I received a check for $180 less than the 4 hour install quote. Chased them for 2 months only for them to finally pick up and come up with some parts discount excuse that isn't on the quote and wasn't communicated in any capacity. Said I'd send them the quote - they said don't bother and told me sending me the full credit wasn't worth their time. In summary - being patronized as a "youngster", told I wouldn't be getting a refund for services not rendered, and told to "pound sand" isn't what I would expect from a car buying experience. PS - the top was later installed at Kelly Jeep in Lynnfield in AN HOUR. Worth the drive - go to another Jeep dealer who actually abides by simple letter of the law. Avoid these crooks.

My 2020 Jeep is the 4th one I have owned and the sales experience with Bodwell was by far the best one I have had anywhere. Evan Paione, the sls mgr, is a real asset to Bodwell. From day one he bent over backwards to make the sales experience excellent. There was never any pressure and he and his organization consistently went out of their way in spite of the crazy times in which we live. If their service group is half as good as their sls team, Bodwell will be a total home run! Ralph Davies

Bodwells goes above and beyond during the purchase to make sure you are getting the right vehicle for your wants/needs. They also take the time to make sure you know all of the different packages and features of the vehicle. You can study it all online and think you know it all, but there's so much more that they help with. There's no pressure and it was a very easy process. I will certainly go back and will continue to recommend them to friends and family. Service is just as easy. They aren't going to push services that you don't need and you're only paying for the time they actually take to get the job done.

I purchased a new 2015 dodge durango from this dealer. I recently brought it in for an engine light that was coming on, going off, and sometimes flashing. I explained the problem they said no worries they would check it out. They called said it just needed spark plugs $340.00 for spark plugs to be replaced. They also at the same time tried to tell me I needed a new radiator it was leaking (it is not per dealer #2) I took the vehicle back and within 10 miles the engine was having the exact same problem. I brought the car back asked them to access the problem again and credit me for the labor that obviously didn't fix the issue. They refused to credit that labor. I took it to another dealer who in less than an hour told me about 4 additional problems that the car had and needed attention that the other dealer failed to mention. If you bring your car to them you better know what needs to be replaced. They will do the bare minimum, not review what may be the root of the problem and just attempt to patch repair the job so you'll be back in or bringing it to another dealer later on. If I Could give the quality of work a 0 I would.