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My wife and I have leased two RX350 SUVS We were treated like family. Our sales person's name is Jonathan Butler we couldn't have had a salesman any better than Johnathan. He is a class act. Lexus of Towson is lucky to have a salesman of his caliper.
I Had a good visit with Andrew , He explained to me every question I had about my Lexus NX 350h . Andrew is very thorough & Professional also the clean up crew did an excellent job with my Lexus . I am very Satisfied with my Service .
Brandon Scott is always professional in providing excellent service. I have been a costumer at Lexus of Towson for the last 15 years.
Very professional in their understanding of the products and never exhibited the hard sale approach. Very understanding of my buying preferences and never put any pressure on closing a deal.
I stopped in from out of town, (I live in Massachusetts) to get my new Lexus NX its' first 5,000 mile service. Bill (Service Manager) checked me in at the drive in. I explained to him what I needed. He finished checking me in and then walked me to meet Ilias(Service writer) who finished the check in process. The Service team at Towson Lexus was outstanding. The had me in and out in less than an hour. Many thanks to Bill and Ilias for helping me. Great job!
As usual excellent service from Kyle Harris who always provides updates, offers service suggestions and repair insights. Very nice spacious and welcoming dealership. Spent the afternoon in the waiting area, felt like i was in someone's living room very comfortable enviroment. The service did'nt take a long time and I didn't mind waiting.
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