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If you are looking to buy a Mercedes-Benz, do yourself a favor and ask for Mr. Chevist Mitchell. This was my third time buying a vehicle from this dealership, but it was my first time working with Mr. Mitchell, and he made an incredible impression. He is genuinely sincere, funny, and had a wonderful personality that made the entire experience enjoyable. What stood out the most was how extremely patient he was with all of my questions and requests. He never pressured me and made sure I felt completely comfortable every step of the way. Thank you, Mr. Mitchell. I will be back for my fourth, soon!
I just bought my third Mercedes from this dealership, and once again, the experience was top-notch. Salesperson Chevist Mitchell and his manager, Carlos Arias, were extremely professional, transparent, and easy to deal with from start to finish. Buying a car can often feel stressful, but they made the entire process smooth, straightforward, and completely hassle-free. They respected my time and went above and beyond to ensure I was happy. This is my third time purchasing a vehicle from them for a reason. Their exceptional customer service keeps me coming back. If you are looking for a new car, go see Chevist and Carlos. I will definitely be back for my fourth!
The experience with Edward Moore in Sales is so great … this is our 3rd new car bought there!
I walked into Mercedes-Benz of Silver Spring on a Saturday afternoon and Julian Chin immediately met me at the welcome counter. I had a good idea what I wanted and Julian was an absolute pleasure to work with. He was personable and professional, answered all my questions, and followed up off-hours on how I was doing with my new vehicle. May Shyne, in the Finance department, was equally great to work with. I've bought my share of vehicles over the years and this was, by far, the easiest, quickest, and most convenient experience I've ever had.
I bought my car at MB of Silver Spring in 2018, and I have depended on the team there to keep it running as a Mercedes should. Always friendly and easy to work with.
I had an excellent buying experience with Julian Chin from start to finish, including the registration hiccup (not Julian's fault...lol). Julian was very professional and knowledgeable about the GLC 300 and even added a few known tips about the vehicle. He respected my time and answered every question. There was no hidden agenda to pressure me to buy the SUV. Julian Chin followed through on every step of the process and even checked on me after I had the SUV for a few days. I would highly recommend Julian Chin if you want to buy a Mercedes-Benz!
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