Please update the areas marked in red before submitting.
How would you rate Elio Ayala?
How about Mercedes-Benz of Silver Spring?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Excellent customer service, no pressure, and a smooth transaction—couldn’t have asked for better.

Julian Chin is kind and very much helpful to me. I am so grateful for his assistance

Mr. Edward Moore is very polite and professional person . I am glad to work with him .

Mr. Moore was a pleasure to work with in purchasing the 2025 GLE 350 from Mercedes of Silver Spring. He was very professional throughout the process and personable in completing the sale and providing information each step of the way. He is very knowledgeable about all the various features of the vehicle and explaining how to utilize the options to get the most out of owning a Mercedes SUV.

Mr Edward was amazing with helping me transfer negative equity to a new car. I would recommend working with Mr Edward anytime.

Cliff was very knowledgeable, professional and personable!! He made my first purchase with Mercedes an amazing experience.