My wife and I worked with Julian Chin and May Shyne at Mercedes Benz Silver Spring. They expertly navigated us through our options at the tail end of our lease. Julian and May helped us lease a brand new vehicle with a deal even more favorable than our previous lease. They are both attentive, knowledgeable, patient, and a problem-solvers. It was a pleasure working with May and Julian, they are excellent representatives of the Mercedes Benz brand, and we look forward to future business with him and MB Silver Spring.

I had a great experience working with Mr Chevist Mitchell. He answered all of my questions with patience, and provided clear, information without being pushy. Thanks to Chevist Mitchell the process was smooth and stress-free. I would highly recommend him to anyone looking for excellent customer service and a sales rep who truly puts the customer first!

Cliff was very helpful and attentive, he made our experience as if we were purchasing a car from our living room. Cliff explained the entire process in detail and went over all the options of the car with patients. If your purchasing in the near future I highly recommend Cliff as your salesperson.

We were on a road trip passing through Maryland when the air-conditioning on our Mercedes stopped working on a 95 degree day. We stopped in this Mercedes dealership and spoke with Service Manager Tom Rodkey. Even though we are not a customer of this dealership, Tom saved the day! He was kind, personable, knowledgeable, and was willing to have someone look at our car and change out the clogged air filter for us. Tom is the epitome of customer service!

We walked in without an appointment. Edward greeted us right away. He took care of us and got us into a 2025 GLB 250 and even gave us what we wanted on our trade in. Couldn’t be more happy with the service.

It was our first time at Mercedes of Silver Spring and won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself.