3301 Briggs Chaney Rd.
Silver Spring, MD 20904
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I had a great experience working with Julian Chin at Silver Spring Mercedes. He was easy to work with, down-to-earth, and always available whenever I had questions. He kept me updated throughout the entire process with information about the cars I was interested in and was completely transparent every step of the way. I never felt pressured, and I really appreciated his honesty and communication. If you’re looking for a knowledgeable and trustworthy salesperson, I highly recommend asking for Julian.
Julian Chin made our buying and trade-in experience so pleasant. We appreciate his friendliness and commitment to a great customer encounter. Would definitely recommend him.
My experience at Mercedes- Benz of Silver Spring was exceptional! I cannot thank or recommend Edward Moore enough. He is a first class individual that truly cares about your needs and finding the right car for you. He goes above and beyond to ensure my experience was exceptional. The dealership and the people here are first class.
Mr Cliff Frazier is one of the nicest human being i have EVER met. He was so professional, knowledgeable, friendly, educative. I'll definitely come to him again and again for my next car and also will refer my friends and family members to him as well. He's so great in what he does.
Mr. Moore was patient, delightful and truly accommodating throughout my MB E350 purchase. His professionalism and pleasant demeanor made the entire experience exceptional. We'll seek him out should we choose to buy another MB.
Scot is always pleasant and helpful, but really came through when my car developed an issue when driving home, last week. He went above and beyond to help. Thank you for understanding the circumstances of the day and relieving some of the stress, Scot
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.