Had a really great experience at this dealership. The whole process was super easy and low-pressure, which I really appreciated. The person who helped me was awesome—super friendly, patient, and easy to talk to. They answered all my questions and made sure I felt comfortable every step of the way. Overall, I’m really happy with how everything went and would definitely recommend this place to anyone looking for a car.

I purchased a vehicle over 2 years ago from James McDonald and it was a very pleasant experience. I have reached out to James a number of times with questions, and he has always been available. I was stranded a few weeks ago in a parking garage and had to leave my vehicle over night because Mercedes roadside assistance was unable to send someone out. I called James the next morning and he said where are you I will be there. James showed up in no time got my vehicle started and told me to go to the service department and he was with me the entire time until my vehicle was finish. James gives you the true Mercedes experience from start to finish. If I could give James 100 stars, I would he is the Best. All of my referrals will go to James he is number one to me. I will always be grateful to James for going above and beyond that day.

I had an amazing experience at Mercedes-Benz of Silver Spring! Percy was absolutely fantastic and made the entire process smooth and stress-free. This was my first time visiting the dealership and also my first time buying a Mercedes, and Percy went above and beyond to ensure everything went perfectly. He was knowledgeable, professional, and made me feel confident about my purchase. If you’re looking for excellent customer service and a top-quality car, I highly recommend Percy and this dealership. You won’t be disappointed!

I am from Saudi Arabia, here as a student and I was unfamiliar with th car purchasing process.Cliff showed outstanding professionalism and patience while answering all my questions, an I had many. It was a great first experience and I would highly recommend him as a sales associate.

Nice and reliable. Gave me all information about my Mercedes GLC 300. I will come again for services.

Chevist was great and was able to take us around and look at cars before they were on the lot until we found the one. Overall it was great customer service.