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I spent a few months looking for the perfect CPO XC90 and finally found it at Volvo Cars Silver Spring! I had a wonderful experience purchasing my car from Peter and couldn’t be happier with both the car and the entire process. He was incredibly helpful, responsive, and easy to work with from start to finish. He and his manager, Calvin, worked with me to make sure I got a great deal, and I really appreciated how transparent and accommodating they were throughout the process. What has impressed me most is how helpful Peter has continued to be even after the sale. He has gone above and beyond to make sure everything is taken care of and that I’m completely happy with my purchase. That level of customer service is hard to find! I would absolutely recommend working with Peter and Calvin if you’re looking for a new or pre-owned Volvo. I’m so happy with my XC90 and very glad I chose to work with them!
Dealership is always good in taking care.of any and all issues. The customer service representative I work with is the best. Always keeps me up to date on what needs to be repaired if anything. He is timely and always pleasant. A good experience as far as car repairs with outstanding customer service.
Jesse always takes care of me. Great service rep! He is very attentive! Not many service reps come out to greet you when you pull up.
I recently had the pleasure of working with Calvin for my second vehicle purchase, and I cannot recommend him highly enough. From start to finish, the experience was seamless. Calvin was truly exceptional throughout the entire process. He was incredibly patient, taking the time to answer all of my questions without ever making me feel rushed. His genuine kindness and professional approach made what can often be a stressful experience feel easy and enjoyable. If you are looking for someone who truly cares about their customers and goes the extra mile, ask for Calvin. He made my second vehicle purchase a great success.
The service was prompt and I received the car service was completed on schedule. The car’s response to breaking has markedly improved after service. My service provider, Jose is unfailingly polite and knowledgeable about each service detail of the car. He is a crédit to this Volvo service dealership. The waiting lounge has an ambience to match the excellent service.
Jacob was an absolute pleasure to work with. I first reached out a few months before I was ready to purchase, and rather than moving on, he continued to follow up consistently and provide genuine value throughout the process. When I was finally ready to move forward, he delivered an outstanding experience from start to finish. Highly recommend!
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