3161 Automobile Blvd
Silver Spring, MD 20904
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Very friendly and responsive. Felt very comfortable. This is our third car from this dealership and we will be back.
Michael was amazing during the entire trade in and buying process! So professional and extremely helpful! Will definitely recommend him and the entire HB team for anyone looking to purchase a Subaru! This is a dealership that is run the right way! Thank you so much!
Had to drop off my car since it was barely moving. Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the repair and she was very responsive to all my texts messages. She left voicemails when I wasn't able to answer her calls and overall communication was excellent. This is my second major repair with the dealer and both instances went smoothly. Would recommend working with Bethany for her attentiveness and A+ communications. You will never feel in the dark with the status of your repair or if you have any questions.
The staff is well trained to be helpful and professional. They are also thorough and helpful with multiple options in dealing with mechanical problems found. They truly demonstrate excellence in every aspect of car care, customer service and expectations.
Joe is extremely nice and the experience was great! The dealership was relaxed and no pressure. We were in and out in a few hours with a new car.
Sagan was excellent, helped my wife and I purchase a used car at Herb Gordon Subaru, definitely reach out to him.
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