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service Dept.
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Service is quite complete and everything is well explained. Courteous staff and work on time and as expected.
Amazing Experience. Just enough touch points to keep us interested and informed without pressurizing us for a sale. Muhammad is very knowledgeable and enthusiastic about the products giving us interesting titbit information which we did not receive from any one else. And he did not shirk away from showing us as many cars as we wanted to check out… with a smile on his face. We were debating endlessly whether to buy this car or some other brand… Muhammad’s service helped us stop the debate and make the decision.
Vitaliy is always unfailingly professional and helpful. He always goes above and beyond to help solve problems-- he is also super thoughtful. I was with my grandkid who was hungry -- and he got her some snacks-- just lovely
Needed an oil change and inspection for my new Forester in a tight noontime window. I pulled into express service lane and saw Vitaliy. He and the mechanics were superb! They got me out in an hour. Vitaliy also saved me money with a coupon and gave me some very helpful advice on service intervals going forward. He could not have been more professional and helpful. Plus, a great waiting area with coffee, snacks, and a quiet room and workspaces. Overall just great!
We had a great purchasing experience at Herb Gordon Subaru. Our Brand Specialist James Cooch was very prompt and helpful in answering all of our questions before our purchase, and everyone we encountered at the dealership was kind and professional. We would definitely recommend Herb Gordon Subaru to others.
The service department is so helpful and responsive. They make the service process so easy from drop off to pick up.
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