9219 Harford Rd
Baltimore, MD 21234
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Always a great pleasure working with Mike Kydd. All of my questions have been answered for now
Axel did a great job, one of the most upfront and transparent dealers you could ask for. The whole process was straightforward with no pressure or surprises. Definitely recommend working with them.
Erin was amazing to work with. I always dread the purchasing process, but she made this experience unlike most of my others. I felt comfortable, but most importantly she was also able to get me to a price I wanted to be at. I would absolutely recommend Erin if you're in the market for a new vehicle!
I recently purchased my Dodge Durango from Heritage CDJR, and I couldn’t be happier with the experience. I want to give a big thank you to my salesperson, Chano, as well as the manager and finance manager for all their help and patience throughout the process. Chano’s level of knowledge was outstanding, he clearly has years of experience, and it really showed. He took the time to answer all my questions and made sure I felt confident every step of the way. By the end, I knew I was making the right decision. The entire team provided a high level of service, and everything worked out smoothly. I absolutely love my new car! I would definitely recommend Chano and this dealership to my friends and family. Thank you all so much for making this happen!
My experience at Heritage was incredibly nice. Dean and Paris really took care of me and made sure I got exactly what I came in for. I'm thankful for Heritage and grateful for Paris and Dean!
The employees were nice. This was the fastest I have ever bought a car before.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.