Tell us about your experience with Heritage Volkswagen Parkville.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I cannot say enough good things about my experience at Heritage Parkville Volkswagen — and especially about William, who was absolutely PHENOMENAL from start to finish. I purchased a 2025 Tiguan SE R-Line, and William made the entire process feel effortless and exciting. From the moment I walked in, he was warm, knowledgeable, and truly listened to what I wanted. He didn’t just sell me a car — he made sure I was matched with the perfect vehicle for ME. William’s professionalism and energy are unmatched. He answered every question with patience, broke down the details in a way that was clear and easy to understand, and went above and beyond to make sure I felt confident in my decision. He was never pushy — just honest, attentive, and genuinely enthusiastic about helping me. He embraced my family who came with me to purchase and made us all feel comfortable. He is good at what he does, and it shows. I couldn’t be happier with my purchase— but what really made this experience special was William’s top-tier service. I left not only with an incredible new car but also with complete trust in the Heritage Parkville VW team. I also worked with Jeff Bejma in financing who was also pleasant and kind to work with!
This was my 6th VW from Heritage, and Will Stewart will be remembered for his professionalism in every way. His advice and accommodation was extremely helpful in making my decision.
My second VW from Heritage Parkville! Great customer service and easy enough process. Love my new car! Thank you!
William was very down to earth, knowledgeable & flexible. Williams and the team ensured we felt comfortable & answered any and all questions.
William was friendly, kind and extremely helpful with my car buying experience. He went out of his way to resolve the issue I had after I picked up my vehicle and his follow up was always prompt.
Punctuality, willingness to go above and beyond, clean environment, great customer care, determined team players
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.