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nothing to say I called the finance manager to discuss my situation, Thank you, Rich Potero
⭐⭐⭐⭐⭐ If I could give more than five stars, I absolutely would! This was, without a doubt, the best car-buying experience I’ve ever had from beginning to end. The entire process was completely flawless, stress-free, and exceeded every expectation I had. Needham is truly the best! His professionalism, experience, attention to detail, and exceptional customer service are second to none. He took the time to walk me through every step of the process, answered all of my questions, and made sure I was completely comfortable throughout my purchase. Even after the sale, he continues to be available and willing to help, which speaks volumes about his commitment to his customers. The entire team at Northside Lexus was outstanding. The finance department made everything incredibly easy with no pressure, no hassle, and no surprises. Everyone I encountered was welcoming, courteous, knowledgeable, and genuinely cared about providing an exceptional customer experience. From the moment I walked through the doors until I drove away in my new vehicle, I truly felt like a VIP. It’s rare to find a dealership that delivers this level of excellence, and Northside Lexus has certainly set the standard. Thank you, Needham, and thank you to the entire Northside Lexus team for making this such a memorable and enjoyable experience. I highly recommend Northside Lexus to anyone looking for a first-class dealership and outstanding customer service!
This is our second RX350 and we love the 2026 model. Josh was the best. Answered all our questions and made the process smooth and painless. He explained all the options and showed us the car we wanted.
Excellent experience. Was able to complete my lease of a new car all in one afternoon.
Extremely nice dealership. Lots of inventory and friendly staff. It has a very nice customer lounge as well.
I have been looking at getting an RX350 for about 2 years now. My uncle bought a Lexus Rx350 in 2022 and says he has had 0 regrets about his purchase of the car. I recently moved into the area by Northside Lexus and I was very impressed by the amount of inventory they had along with their great pricing. William Bauerkemper was my sales associate, and I highly recommend him. He did a great job showing me everything I wanted/ needed to know about used vs a new car. He was also very prompt to respond to any of my messages through out the day!
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