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Great friendly customer service. Process was quick in and out within 2 hours. Prices were good.
I am very happy for the car that I purchased from you. The experience has been positive in all aspects. Your service department is just as good as the rest of your operation. I thank you for that.
Was treated with respect throughout the process. Salesman did not truthfully advise the original list price of this CPO ES 350 when asked, inflating it to make the sales price which was near original list price for a used vehicle seem like a deal. Offerings of extended warranties & Lexus repair of door dings or wheel damage were inflated, reduced immediately once I declined as outrageously priced. Felt like a shake down instead of premier customer treatment.
They made the transaction easy. It was worth the almost year wait. Cannot say enough good things about Michael Featherstone. He was upfront, honest, and professional throughout the entire process.
Excellent service. Nice vehicle and a top notch car dealership. The sales person was excellent explaining everything. The dealer ship was very clean, personnel very friendly, nice lobby, very good selection on cars. Overall it was a nice experience.
We have purchased 2 cars from NORTHSIDE LEXUS and them two were sold to us from Larry Kidd. In short when I’m ready to trade in or buy another Lexus we will request Mr. Larry Kidd.
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