Tell us about your experience with Pat Lobb Toyota of McKinney.
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sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
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Really appreciate the approach Duane brings to sales experience. He took time explaining where we needed but didn’t waste time with red tape.
I worked with Bailey the service advisor, she did an excellent job, worked with me coming to do repairs after few days of initial finding. She also added in the repair cost the amount paid for findings and 10% discount. Its pleasure working with her to have my car repaired.
This was my first time buying a car and I was super nervous, but Kamal made the whole experience so easy and smooth. He was great at communicating and made me feel really comfortable through the whole process. I’d definitely recommend him and this dealership to anyone!
Michelle is very friendly and professional. She listened to what I wanted and showed me several cars.
I’ve had the pleasure of working with Hisar, and it’s clear that he’s truly passionate about what he does. He takes great pride in his work and genuinely cares about his customers. Every interaction feels personal-as he listens, communicates clearly, and makes sure you’re completely taken care from start to finish. What stands out is his proactive approach. He doesn’t wait for problems to happen or lets them fester; he anticipates needs and addresses the before they become an issue. That kind of foresight and attention makes a difference in the over all experience. Hes incredibly dependable, always timely, prepared and professional. It’s refreshing to work with someone who takes ownership of their work and consistently goes above and beyond to make sure everything runs smoothly. Hisar definitely sets the standard for great customer service.
Exceptional Service from Start to Finish! I recently purchased my car and had the absolute pleasure of working with Ruben Silva. He went above and beyond in every way — professional, patient, knowledgeable, and genuinely cared about finding the perfect vehicle for me. He made the whole process smooth, stress-free, and enjoyable. Ruben took the time to answer all my questions, explained everything clearly, and never made me feel pressured. It’s rare to meet someone in sales who truly puts the customer first, but Ruben did just that. I can honestly say this was the best car-buying experience I’ve ever had. If you’re looking for someone who’s honest, helpful, and dedicated, ask for Ruben, you won’t regret it!
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