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service Dept.
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Large, mostly friendly, some sales people stared at us while filling out paper work. Helpful
I recently purchased a pre-owned Toyota Highlander with the help of Fred Azad, and I couldn’t be happier with the experience. Fred was incredibly patient, taking the time to listen carefully to all my needs and preferences. He went above and beyond at every step of the process — from helping me compare options, to explaining details clearly, to making sure I was completely comfortable with my choice. What really stood out was his genuine care and professionalism. Fred wasn’t just trying to sell a car; he truly wanted to make sure I got the best vehicle for my family. Thanks to his dedication, I drove away in a Highlander that perfectly fits our needs. If you’re looking for someone who will treat you with respect, honesty, and kindness, ask for Fred Azad at Toyota of McKinney. Highly recommended!
Ruban was very kind and knowledgeable about the vehicles I was looking at. He made the vehicle trade in process a breeze with absolutely no pressure to buy anything from him/toyota. He understands that time spent in the dealership can be lengthy so he challenged my son to some rounds of UNO to help kill some time! By the time we are all done and my new vehicle was ready for me to drive off the lot, we said our see you laters and my son mentioned he had a great time and will miss hanging out with him. Overall a wonderful experience for the whole family. The dealership its self is always clean and has super friendly staff members! If you go in to look for a new vehicle I recommend asking for Ruban! Also If you need services done on your vehicle and you go to this location ask for Joel as your service rep, he’s the best!
Staff at Pat Lobb Toyota are friendly, knowledgeable and supportive, working with their clients from start to finish whether for vehicle purchase or service needs.
My recent car purchase was smooth and hassle-free, with the dealership providing clear communication, fair pricing, and attentive customer service. Harrison was very knowledgeable, patient in answering questions, and made the entire process efficient
I purchased a brand new 2025 Toyota 4Runner TRD Sport from Joe Mustafa at Pat Lobb Toyota of McKinney. Joe was exceptional and made the entire process seamless! We were able to get a great deal worked out with straight-forward, no nonsense negotiations. I highly recommend Joe and Pat Lobb Toyota of McKinney if you are looking for a Toyota!
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