Professional, welcoming, without being invasive. I was given time to review their inventory, without being rushed, to make a decision

Best dealership! Excellent staff. No pressure and no sales pitch. This is my 4th car from this dealership. People should come and know what a no nonsense, pleasant, and good car dealership experience should be.

The sales personnel at this location, are quite knowledgeable on the merchandise, whenever asked a question.

Very helpful with sales person explaining all steps and no hard pressure to purchase from financial.

The dealership was great and Pat was even better. They worked with me on my tight schedule and even Offered some suggestions that helped me out.

I recently purchased a car from Toyota Cleveland Heights and had a great experience. The sales woman that helped me out was Patricia (Pat) and she had an excellent display of customer service from start to finish and even days after purchase. Very knowledgeable of the process, answered all my questions, and went out of her way to make sure I had the best & easiest time at the dealership.