Shamless,absolutely no concern for anything but $$$. Very very dishonest and misleading. Typical yet self serving behavior.

This is specific to BILL at the Service department. The jeep was in repair for 29 total days over a 2 month period. They refused to offer a loaner, instead claiming they would help with rental reimbursement. After pickup, he avoided my phone calls and never called back and when I caught him on the phone he denied ever making that offer. BILL. IS. A. LIAR.

Worked with Alleya and she was wonderful. No games and got me the best deal in southern Michigan. Single handedly the best experience I have ever had purchasing a vehicle. Honesty is key. Mike did the financing part quickly but thoroughly explained the processes, concerns and expectations of a leasee and the process and expectations of turning in a lease and dealing with potential costs. (If it’s turned back to the lease company vs dealer purchasing) Clearly this meant that people have repeatedly turned in leases and got charged and complained. So educating the customer on expectations was far beyond what any other dealership has done. He also explained all of the costs and fees and why they are there. Normally it’s sign here sign there with no explanation. We will be back to purchase our vehicles here in the future assuming the prices continue to beat the competition.

Worst Dealer to work with the owners does nothing to fix their mistakes - they place vehicles on the lot to be sold that have massive amounts of problems… We purchased a 2020 Jeep wrangler on 7/30/24 - $4000 down, $700 monthly and this jeep been in the shop multiple times - and as 1/16/25 the vehicle still hasn’t been repaired - the cluster as gone out and we can’t see our gas, how fast we’re driving and the windshield sticker says it’s time for an oil change but we can’t verify that either…. Almost only 9 months we had this vehicle and this dealership doesn’t NOTHING for THEIR horrible service!!!! All we keep hearing is it’s not our fault we waiting on the part, but it is your fault because your dealer should have inspected the vehicle before putting in on the lot to be sold !!!

Had my vehicle for 11 days to change a starter. Ridiculous! Then they told me they had a part on order and would call me when it came in, that was a year ago. I've called repeatedly, I've went to the dealership repeatedly and neither the service manager or the store manager never seems to be around. I've requested call backs and I never get them. This is the last place on Earth I would consider doing business with.

This place is a scam! More specifically Amber, who identified herself as a manager. She attempted to "bait and switch" in an effort to get a customer in the door, and when called out about her antics, when i attempted to explain that deception does not result in confident and loyal customers she became upset and hung the phone up like the unprofessional child that she is. This company has to get better. This is the second time of this type of behavior with this company. I would hate to think that this is this company's mission to be deceptive no matter what the cost! Do better!