The appt for an inspection/emission was made online. I received a couple of emails and a text confirming the appt. When we arrived at the service counter, we were told I didn't have an appt and the dept was backed up and they couldn't take my car. Was also told someone from service should have called. After further discussion where I showed my confirmation email, let them know that we drove an hour to get there, and that the vehicle was like new and had only 6,600 miles on it, my car was taken for the inspection with a warning it could take over 2 hours to complete. I will say that after everything, the service dept did manage to get my car inspected in an hour. My rating is solely based on the lack of communication/misunderstanding that happened when we entered the service area.

So pleased with all the staff. Very professional. Love my Jeep!!! Thank you. They made the experience quick and easy. Will be sure to recommend them.

Preston CDJR were fantastic every step of the way helping provide options and great pricing. Every person involved with the sale including management, sales staff, recon department, and finance made this a most enjoyable experience.

Always the best customer service. Tyrique Johnson is amazing and Braden in finance is the best!

Rick and Vinny we’re very courteous, helpful, and nice. They answered all my questions.

Oil change, tire rotation Took longer than expected, not offered a car wash as advertised asked for a callback, but didn’t receive one