1833 Watertown Ave
Waterbury, CT 06708
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sales Dept.
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Todd and Terrence were patient and professional as I deliberated over the car that was right for me. They were supportive of my concerns and made the car buying experience a positive one.
We had a great experience. The staff was friendly, easy to work with and knowledgeable.
Ed and Charlie live up to every 5 star review I have read about them. They both exceeded expectations. They are experienced, no pressure, highly efficient sales professionals and they follow through on every promise. My car (which I absolutely love) was exactly what I hoped for and these guys are so good, I will recommend them in the future with the utmost confidence. I cannot thank you both enough.
Bought a 2019 Highlander from Ed- He was responsive on email (my preferred method of communication) and not at all intense or annoying. Some dealers bombard you with calls and texts, Ed did not. Car was priced fairly for the mileage on it but overall nice condition. Had it inspected in MA and our local guy who we take our cars to was impressed with the car and price. It’s clear this dealership understands that customer service can also apply to this industry and it doesn’t have to be about negotiation theatrics. They’re all very nice people who I felt sold us a safe and solid car. I’ll be back when we drive this one into the ground!
Ed and Charles I thank you for making my dream car the best, thanks for going the extra mile for me I am so happy HIGHLINE CONNECTION 😃
Wonderful experience with Todd and Charlie. I would recommend them for your next car. The best.
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